【正社員】Guest Service & Operation／Join our Machiya team!

MACHIYA GUEST SERVICES & OPERATIONS STAFF The Kyoto Machiya Team manages over 60 individual traditional machiya holiday homes and 2 boutique hotels. As a member of our Guest Services and Operations team, you’ll play a key role in welcoming guests from around the world and ensuring their stay is exceptional. No prior experience in hospitality? No problem! We’ll provide you with the training and support you need to succeed. This is a dynamic, hands-on role where no two days are the same. You’ll spend approximately 70% of your time at our guest services desk (3 minute walk from Kyoto Station) and 30% traveling to various machiya accommodations across Kyoto by bicycle (or car)! Your responsibilities will include: • Welcoming guests and handling check-ins and check-outs for both domestic and international travelers. • Providing concierge services, such as sightseeing tips, restaurant reservations, and special requests. • Offering guest support via email and phone in both English and Japanese. • Coordinating with the housekeeping and maintenance teams to ensure a seamless guest experience. • Traveling around Kyoto to oversee guest stays and check our various machiya accommodations. • Organizing and preparing for future guests, ensuring every detail is in place. • Contributing new ideas to enhance the guest experience and improve operations. ............................................................................................................. At AJ INTERBRIDGE INC., our mission is to share the beauty of Japanese culture and the spirit of “omotenashi” – Japan’s renowned hospitality – with the world. As Japan continues to grow as a top travel destination, we’re seeking passionate individuals to join our team and help create unforgettable experiences for our guests. Whether you’re starting your career in hospitality or looking to take it to the next level, AJ INTERBRIDGE INC. provides a platform for growth and the opportunity to make a real impact. With 80% of our guests coming from overseas, you’ll thrive in a multicultural environment where your communication and language skills will shine. Why Join Us? • Gain hands-on experience in the travel & hospitality industry with full training provided. • Enjoy a dynamic, active role with opportunities to engage with both Japanese and international guests. • Be part of our MACHIYA INNS & HOTELS Kyoto Machiya Team! About MACHIYA INNS & HOTELS • MACHIYA INNS & HOTELS is our accommodation brand that offers private Japanese-style ‘machiya’ holiday homes and boutique hotels to travelers “Machiya” = Traditional Japanese townhouses • Renovating historic machiya townhouses across Japan. • Providing guests with a memorable stay that immerses them in Japan’s charm and heritage. • Our Kyoto Team manages: 60+ machiya holiday homes, and 2 boutique hotels in Kyoto

受付 フロント 宿泊/ホテルコンシェルジュ