最終更新日:

2025/08/01

【正社員】Guest Concierge & Planner/Turn Travel into Memory.

  • 【正社員】Guest Concierge & Planner/Turn Travel into Memory.
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  • 月給 36万3170円 〜 44万3300円
  • 五条駅から徒歩約10分
  • 京都府京都市下京区天使突抜四丁目482-3

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お仕事について

仕事内容

This position welcomes applicants who speak English, Chinese, and Japanese. ▶Why This Job is Special ★ Work in exclusive guesthouses, luxury villas, and VIP facilities—experiences you won’t find elsewhere! ★ Passionate about promoting Kyoto? We welcome your energy! ★ Want to bring your ideas to life in boutique hotels and traditional stays? This is a creative planning role! ★ Full training provided—develop your career with us! ★ Casual dress & hairstyle welcome (office casual on some days) ▶About Us We manage a wide range of hospitality operations in Kyoto, including: Luxury private stays in traditional ""machiya"" townhouses Accommodations inside cultural heritage properties Super-luxury villas in prestigious areas like Nanzenji and Arashiyama VIP services in partnership with travel agents and personal planners Hotel operations ranging from budget to high-end We are committed to delivering unforgettable stays and showcasing the beauty of Kyoto to the world. Our goal is to become “Kyoto’s most creative and one-of-a-kind accommodation provider.” ▶Job Description Sales / Planning / Concierge – All in One You’ll co-create memorable stays and unique experiences for guests by blending consulting, concierge service, and creative hospitality planning. ■ Inbound Sales & B2B Account Management Propose plans to travel agents, companies, and planners Promote the value of our premium accommodations Collaborate with English- and Chinese-speaking travel agencies and media ■ Custom Travel & Experience Planning Design exclusive experiences including tea ceremonies and traditional performances Work with top-tier restaurants, temples, and cultural sites ■ Concierge Operations (Including VIP Clients) After initial training, serve as the lead concierge for high-end guests Create unforgettable luxury moments for elite clientele ■ Tailored Services for Villa Owners Handle personal requests from villa owners in Kyoto’s top locations Organize bespoke cultural experiences (tea ceremonies, arts, heritage) ▶Training & Career Development Japanese and English internal training available Feedback system based on OJT and PDCA Qualification support (Real Estate, Travel Operations, Safety Management) Additional allowances for certifications and leadership roles"

特徴

お客様との対話が多い仕事 創意工夫の多い仕事 デスクワークが多い 力仕事が少ない 室内の仕事が多い チーム作業が多い 固定の勤務地で働く

職種

レジャー/トラベル法人営業 その他営業

求める人材

▶Ideal Candidate Passionate about hospitality and open to multicultural understanding Interested in Japanese traditions and Kyoto's unique culture Enjoys designing extraordinary guest experiences Wants to turn new ideas into action 【Requirements】 Bachelor’s degree or higher Valid driver’s license (automatic OK) Available to work weekdays and weekends Japanese: JLPT N1 (business level required) English: TOEIC 800+ or equivalent, business conversation level Chinese: HSK Level 6 + advanced speaking skills, business conversation level Proficient with PC and iPhone operations 【Preferred】 Experience in service or sales roles Hotel industry or leadership experience (team lead, manager, etc.) 【We’re Looking for People Who…】 Are interested in planning and proposal-based roles Want to promote Kyoto tourism Enjoy engaging directly with people Have experience in client-facing roles such as advertising, tourism sales, retail, or concierge work ▶Final Message If you want to use your language skills to create once-in-a-lifetime memories for global guests, join us in building a unique, unforgettable Kyoto experience together."

スキル

Microsoft Word データ/文字入力 Microsoft Excel Microsoft PowerPoint Excel SUM関数 Excel グラフ Google Docs Google Spreadsheet Zoom

経験

営業 ルート営業 提案書作成 直販営業 顧客課題ヒアリング 営業先リストアップ 個人目標管理 トラブル対応 ホテル 市場調査 PC 提案 販売 自動車 普通自動車 PC/Web 携帯電話/PC/PC周辺機器

資格

普通自動車第一種運転免許(MT限定) 普通自動車第一種運転免許(AT限定) 普通自動車第一種運転免許 MOS Word一般 MOS Excel一般 総合旅行業務取扱管理者 国内旅行業務取扱管理者 国内旅程管理主任者 旅行業英語検定A級 英検 2級

勤務地

勤務地

株式会社JP RESERVE/事務所

住所

〒600-8456 京都府京都市下京区天使突抜四丁目482-3

アクセス

五条駅から徒歩約10分

給与

賞与あり 固定給25万円以上

給与

月給 36万3170円 〜 44万3300円 ※基本給・固定残業代・一律手当の総額 基本給:月給 21万円 固定残業代:あり 1ヶ月あたり4万5670円 〜 5万5800円(固定残業時間:1ヶ月あたり20時間) 固定残業時間を超えた勤務時間については別途残業代を支給する 【一律手当】 全員に一律で支払われる通勤・皆勤・家族手当金額:あり 1ヶ月あたり10万7500円 〜 17万7500円 全員に一律で支払われるその他手当金額:あり 【Included in Fixed Monthly Allowances】 Sales allowance: ¥60,000/month Punctuality allowance (designated attendance): ¥20,000/month Driver allowance: ¥7,500/month Super punctuality allowance: Up to ¥20,000/month ※ The punctuality allowance is paid for perfect attendance. ※ Super punctuality allowance is paid when perfect attendance is maintained for 3 consecutive months. 【Performance Incentive】 20% of monthly salary will be paid as an additional incentive when performance targets are met. 【Other Allowances】 Family allowance: ¥20,000/month per child (up to higher education) Advanced Specialist Allowance: ¥50,000/month  (For those who are fluent in Japanese, English, and Chinese at a business level and can work independently) Night duty allowance: Provided separately when overnight duty is required"

給与例

Salary Examples (Monthly Gross Pay) General (Basic Starting Salary): ¥363,170 General + Advanced Specialist: ¥440,365 General + Family Allowance (1 dependent child): ¥386,050

勤務時間

勤務時間

勤務形態:シフト制 実働時間:1日あたり8時間 平均勤務日数:1ヶ月あたり20日 〜 21日 ▼ Shift Patterns Shift 1: 9:00 AM – 6:00 PM Shift 2: 12:00 PM – 9:00 PM ▼ Off-Season (January–February, June–September) Mainly assigned to Shift 1. Focus on service development, training, and expanding partnerships. Employees are encouraged to take long paid vacations during this period. ▼ Peak Season (March–May, October–December) Mainly assigned to Shift 2. Focus on guest service and delivering top-level hospitality.

休日休暇

完全週休2日制

休日休暇制度

▼ Days Off Full 5-day workweek (shift-based) Annual holidays: 104–106 days (depending on shift schedule) With full use of paid and special leave, most employees enjoy 124–126+ days off per year ▼ Paid Leave 10 days granted after 6 months of employment Paid leave usage rate: nearly 100% ▼ Special Leave System From 2025 onward, those who take 3 consecutive paid leave days will receive 2 extra special leave days, up to 3 times per year (total 6 days) Additionally, 1 special leave day is granted in Feb, June, Sept, and Dec during the off-season (total 4 days/year) ▼ Workstyle Flexibility Upon meeting internal criteria, 3-day or 4-day work weeks may be available. Please consult with us if interested. "

社会保険 / 福利厚生

交通費支給 研修あり 副業・WワークOK 資格取得手当あり 通勤交通費全額支給

社会保険 / 福利厚生

【社会保険】 健康保険、厚生年金保険、雇用保険、労災保険 【福利厚生】 【Main Benefits】 Salary raises available Bonuses (based on performance: approx. 10–20% of monthly salary) Full social insurance coverage Qualification and skill-based allowances Paid leave Special leave (e.g. maternity leave) Retirement allowance system (eligible after 3 years of service) Free dress and hairstyle (except on designated days) 【Other Allowances】 Commuting allowance: up to ¥20,000/month (actual cost covered) Family allowance: ¥20,000/month per eligible dependent Night duty allowance: ¥5,000/night Punctuality allowance: ¥20,000/month ※ All allowances are subject to internal eligibility criteria ▼ Short-Time Regular Employee System You may maintain full-time employment status and benefits while working as few as 3 days per week Salary will be prorated based on the number of working days Conditions apply

職場環境

英語 服装自由 髪型・髪色自由 ブランクOK ネイルOK ピアスOK 経験者歓迎 有資格者歓迎 管理職・マネジメント経験歓迎 第二新卒歓迎 業界未経験歓迎 中途入社50%以上 女性が活躍中 女性管理職登用あり 中国語 ノルマなし ランチタイム 要知識 要経験 30代が多い

職場環境

We value full use of paid leave and mental wellness. A global workplace where people of diverse backgrounds thrive. 喫煙所:喫煙所あり(屋外) A designated smoking area is available outdoors. It is completely separated from the office.

試用・研修期間

試用・研修期間

試用・研修期間:3ヶ月 試用・研修期間の条件:本採用と同じ

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応募とその後の流れ

採用予定人数

1人

選考プロセス

【How to Apply】Apply online . 【Process】① Document screening & aptitude test → ② Casual interview & office tour → ③ Second interview → ④ Job offer All communication is in Japanese. Lack of fluency may disqualify candidates."

問い合わせ先

【電話番号】

0757416309

【メールアドレス】

miyamoto@jpreserve.co.jp

【担当者】

宮本

会社情報

会社名

株式会社JP RESERVE

代表者

代表取締役 宮本 博昭

住所

612-8402

京都府京都市伏見区深草川久保町17-11

業種 / 許認可番号

ホテル・旅館

設立年月

2016年2月

従業員規模

1~49人

売上規模

1億円以上

ホームページ

http://www.jpreserve.co.jp/

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